Voice

Your Needs

Do you need additional resources in your customer service department? Do you have consistent data entry or order processing requirements that could be processed overnight? Does your business generate warm leads that need to be closed and the order processed? Or do you need to hire a team to support your sales efforts? Camp6 has several options for expanding your team and delivering quality at a competitive cost.

Our Solutions

  • Customer Service
  • Call Center
  • Inbound Sales Center
  • Telemarketing
  • CRM Support
  • General Phone Support – Extended Hours
  • Transcription, Captioning, email handling
  • Data Entry
  • Dashboards and Reporting
  • Inter-department Integration

Work with Us

Camp6’s call center offers your company the resources you need to make your marketing program succeed. We can handle inbound and outbound calls just as effectively for our mid and small-sized clients.

Our team can be trained to take your hot leads and convert them into sales. You can supply us with the training, or we can work together to develop a plan. Once those leads become customers, you can manage your customer relationships with our in-house software, or your favorite web based CRM like Sugar, Netsuite or Sales Force.

Our team is located in Manila. Why choose to outsource to the Philippines? Our agents are carefully screened and selected for their excellent English and customer service skills. About 72% of the Filipino population speaks English as a second language and their society is heavily influenced by Western culture. Most of our agents have a college level education, and are given further training in the art of sale negation and customer service. Call center service is a serious profession in the Philippines, and our agents are paid well to perform their services in a professional and patient manner.

We use the latest advancements in VOIP (Voice Over Internet Protocol) technology. VOIP transmits at less than 200 ms and produces the same quality sound you would hear on a traditional phone line.

Camp6 can also handle data entry, transcription, e-mail handling, copy writing and research tasks. In fact, since we handle most US clients during the night time in Manila, this leaves our daytime back office space available at very competitive rates.

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Start Your Complimentary Project

SUCCESS STORY

NEW CALL CENTER AND PHONE SYSTEM FOR BARE FRUIT

New acquisition, Bare Fruit Snacks, needed to separate all systems and processes from its former parent. Camp6 setup netsuite, a new accounting department, a new customer service and order processing center, and a new phone system in just a few days.

TESTIMONIAL

Bare Fruit jumped right in with Camp6. Phone system, accounting programs, order processing, interactive reporting. It all came together seamlessly. And to top it off, they completely redesigned our web experience and connected it into our back office. What was so amazing was how fast it all happened and how smooth the process was.

Eric Strandberg - General Manager of Bare Fruit

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